Frequently Asked Questions
General
What types of files can I use on StarPDF?
You can use PDF, DOCX, DOC, PPT, PPTX, JPG, JPEG, PNG, and ODT files on StarPDF.
Can I use StarPDF offline?
Yes, you can use the StarPDF editor offline to work on your files. However, note that our file conversion features are not yet available offline.
Can I use your tool for professional purposes?
Yes, you can! If you want to use StarPDF for business, you need to subscribe to our €29.9 per month plan. You can try a 7-day trial for 0.50€ first.
My file doesn’t work on StarPDF, what can I do?
If your file doesn’t work, it might be corrupted or password-protected. Make sure it is readable on your computer first.
Are my files stored by StarPDF?
We don’t store your files unless you use our built-in cloud option. Your files are encrypted via SSL and not kept on our servers.
Account
How do I cancel my subscription to StarPDF Pro?
To cancel your subscription, log into your account, go to the "Subscription" tab under account settings, and click "Cancel Subscription." Follow the steps to finish canceling.
How do I change my login email or password?
You can change your login email or password by going to your account settings. Select "Account Info" and update your email or password there.
What are the benefits of a paid subscription?
A paid subscription gives you an unlimited number of editions and conversions. You also get access to all 21 tools.
Documents
How do I edit text in a PDF?
Upload your PDF to StarPDF, choose "Edit PDF," and click on the text you want to change. Then, make your edits.
Is it possible to sign a PDF document digitally?
Yes, you can digitally sign PDFs. Use the "Sign PDF" tool to add your electronic signature.
Can I share my converted files with others?
Yes, you can share files by email directly from StarPDF. After converting, choose "Share" and enter the email address.
If you have any other questions, feel free to contact our support team for help!